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1
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Which of the following is an example of a CI attribute?
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2
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Implementing and maintaining a CMDB can be challenging. What are some reasons organizations fail to complete a CMDB implementation or realize business value from the CMDB? Select all that apply. (Choose 3)
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- Ill-defined relationships among configuration items
- Inconsistent data quality
- Too many non-IT configuration items
- Vast amounts of data brought into the CMDB that is not being used
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- Ill-defined relationships among configuration items
- Inconsistent data quality
- Vast amounts of data brought into the CMDB that is not being used
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3
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To operationalize and maintain the health of the CMDB, ServiceNow has detailed which of the following pillars to success. (Choose 3)
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4
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Each stakeholder will have different goals and outcomes they want to realize from a CMDB implementation. What is the stakeholder's role in implementing and maintaining the CMDB?
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- Import CI data, such as name, source, and relationships
- Determine specific CI information required to support capabilities and build organizational buy-in
- Create a go-forward strategy for configuration management responsibilities
- Identify necessary reports showing CI health for related departments
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- Determine specific CI information required to support capabilities and build organizational buy-in
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