Questions (60)

What syntax is used in a Record Producer script to access values from Record Producer form fields?

• producer.field_name

• current.field_name

• current.variable_name

• producer.variablename

ServiceNow Desktop applications automatically run on which platform(s):

• Desktop and Tablet

• Desktop

• Smartphone

• Desktop and Smartphone

One of the uses of the ServiceNow REST API Explorer is:

• Practice using REST to interact with public data providers

• Create sample code for sending REST requests to ServiceNow

• Convert SOAP Message functions to REST methods

• Find resources on the web for learning about REST

Which of the following statements does NOT apply when extending an existing table?

• The parent table's Access Controls are evaluated when determining access to the new table's records and fields

• The new table inherits the functionality built into the parent table

• The new table inherits all of the fields from the parent table

• You must script and configure all required behaviors

Which of the following CANNOT be debugged using the Field Watcher?

• Business Rules

• Script Includes

• Client Scripts

• Access Controls

Which objects can be used in Inbound Action scripts? (Choose Two)

• current and producer

• current and previous

• current and email

• current and event

Which one of the following is part of the client-side scripting API?

• GlideSystem object (gs)

• workflow.scratchpad

• GlideUser object (g_user)

• current and previous objects

Application developers configure ServiceNow using industry standard JavaScript to:

• Customize the organization's company logo and banner text

• Enable the right-click to edit the context menus on applications in the navigator

• Extend and add functionality

• Configure the outgoing email display name

How many applications menus can an application have?

• 1, which is used for all application modules

• 3, one for an application's user modules, one for an application's administrator modules, and one for the ServiceNow administrator's modules

• As many as the application design requires

• 2, one for an application's user modules and one for an application's administrator modules

The source control operation used to store local changes on an instance for later application is called a(n) ________

• Branch

• Update set

• Tag

• Stash

Which of the following methods prints a message on a blue background to the top of the current form by default?

• g_form.showFieldMsg()

• g_form.addInfoMessage()

• g_form.addInfoMsg()

• g_form.showFieldMessage()

• Bundle

• Flow

• Action

• Spoke

What is a Module?

• The functionality within an application menu such as opening a page in the content frame or a separate tab or window

• A group of menus, or pages, providing related information and functionality to end-users

• A way of helping users quickly access information and services by filtering the items in the Application Navigator

• A web-based way of providing software to end-users

Which source control operation is available from BOTH Studio and the Git Repository?

• Edit Repository Configurations

• Stash Local Changes

• Apply Remote Changes

• Create Branch

Which one of the following is NOT required to link a ServiceNow application to a Git repository?

• Application name

• User name

• URL

• Password

Which Report Type(s) can be created by right-clicking on a column header in a table's list?

• Bar Chart and Pie Chart

• Bar Chart, Pie Chart, Histogram, and Line

• Bar Chart

• Bar Chart, Pie Chart, and Histogram

Which one of the following is NOT a method used for logging messages in a server-side script for a privately-scoped application?

• gs.error()

• gs.log()

• gs.debug()

• gs.warn()

If the Create module field is selected when creating a table, what is the new module's default behavior?

• Open an empty form so new records can be created

• Display an empty homepage for the application

• Display a list of all records from the table

• Open a link to a wiki article with instructions on how to customize the behavior of the new module

How must Application Access be configured to prevent all other private application scopes from creating configuration records on an application's data tables?

• Set the Accessible from field value to This application scope only and de-select the Allow access to this table via web services option

• Set the Accessible from field value to This application scope only

• You must create Access Controls to prevent all other application scopes from creating configuration records on an application's data tables rather than using Application Access

• Set the Accessible from field value to All application scopes and de-select the Can create option

What are some of the benefits of extending an existing table such as the Task table when creating a new application?

a) You can repurpose existing fields by simply changing the label.

b) Use existing fields with no modifications.

c) Existing logic from the parent table will be automatically applied to the new table.

d) All of the parent table records are copied to the new table.

• a, b, and c

• b and c

• a and b

• a, b, c, and d

When configuring an Access Control which has no condition or script, which one of the following statements is NOT true?

• table.*will grant access to every field in a record

• table.None will grant access to every record on the table

• table.field will grant access to a specific field in a record

• table.id will grant access to a specific record on the table

Which of the following methods are useful in Access Control scripts?

• g_user.hasRole() and current.isNew()

• gs.hasRole() and current.isNewRecord()

• g_user.hasRole() and current.isNewRecord()

• gs.hasRole() and current.isNew()

When a ServiceNow instance requests information from a web service, ServiceNow is the web service:

• Provider

• Specialist

• Publisher

• Consumer

Which one of the following is the fastest way to create and configure a Record Producer?

• Create a Catalog Category, open the category, and select the Add New Record Producer button

• Use the Record Producer module then add and configure all variables manually

• Open the table in the Table records and select the Add to Service Catalog Related Link

• Open the table's form, right-click on the form header, and select the Create Record Producer menu item

Which objects can you use in a Scheduled Script Execution (Scheduled Job) script?

• GlideSystem and current

• GlideUser and GlideRecord

• GlideRecord and current

• GlideSystem and GlideRecord

Can inherited fields be deleted from a table?

• Yes, but only if they are text fields

• Yes, select the red X in the left-most column in the table definition

• Yes, but only if there has never been any saved field data

• No, inherited fields cannot be deleted from a child table

What are Application Files in a ServiceNow application?

• ServiceNow artifacts comprising an application

• An XML export of an application's table records

• XML exports of an application's Update Set

• CSV files containing data imported into an application

Which one of the following is NOT true for Modules?

• Access to Modules is controlled with roles

• Every Module must be associated with a table

• Every Module must be part of an Application Menu

• Modules open content pages

A graphical view of relationships among tables is a ______

• Map source report

• Schema map

• Dependency view

• Graphical User Interface

Which one of the following is true for the Application Picker?

• Only custom applications appear in the Application Picker

• All custom application scope and the Global scope appear in the Application Picker

• All applications in ServiceNow, including baseline applications like Incident, appear in the Application Picker

• Only downloaded applications appear in the Application Picker

When creating an application through the Guided Application Creator, which of the following is a user experience option?

• Mobile

• Workspace

• Self-service

• Portal

When writing a Client Script to provide feedback targeted at a specific field, which method should be used?

• g_form.showFieldMsg()

• g_form.showInfoMessage()

• g_form.addInfoMessage()

• g_form.addFieldMsg()

Which actions can a Business Rule take without scripting?

• Set field values and query the database

• Set field values and add message

• Set field values and generate an event

• Set field values and write to the system log

Application developers can specify which ServiceNow page a user sees after submitting a new record using the Record Producer UI. How is the page specified?

• Create an application property to store the URL

• Write a script in the Record Producer's Script field: producer.redirect = "<URL>";

• Write an after Business Rule script for the Record Producer's table: window.redirect = "<URL>";

• Configure the page in the Module that opens the Record Producer UI

Identify characteristic(s) of a Record Producer. (Choose three.)

• Graphics can be included on the user interface.

• You can script behaviors of fields in the user interface.

• They must be scripted.

• Each field prompts the user with a question rather than a field label.

• All records created using this strategy are inserted into the Requested Item [sc_req_item] table.

Which server-side API debug log method is available for scoped applications?

• gs.print()

• gs.debuglog()

• gs.info()

• gs.log()

Which script types execute on the server? (Choose three.)

• UI Policies

• Business Rule

• Client Scripts

• Script Actions

• Scheduled Jobs

What is the best UX format to use for lists and forms?

• Forms

• Classic

• Standard

• Lists

When creating a table in a privately-scoped application, which four Access Controls are created for the table?

• Create, Delete, Read, Write

• Insert, Delete, Query, Write

• Insert, Delete, Query, Update

• Create, Delete, Read, Update

Which one of the following is true for this script fragment?
g_user.hasRole('x_my_app_user');

• The method returns true if the currently logged in user has the x_my_app_user role or the admin role

• The method returns true only if the currently logged in user has the x_my_app_user role

• There is no g_user.hasRole() method

• The method returns false only if the currently logged in user has the x_my_app_user role

Which one of the following database operations cannot be controlled with Application Access?

• Delete

• Update

• Create

• Query

For Application Access there is a configuration option called Allow access to this table via web services. Which one of the following statements is true when this option is selected?

• This option restricts the ability to delete records via web services but records can always be read

• This option restricts access only to SOAP web services but does not apply to REST

• The user performing the query via web services must have the correct permissions to access the table's records

• Even when not selected, users with the correct permissions can use web services to access the table's records

Which of the following statements must evaluate to true for a user to pass an Access Control? (Choose three.)

• The user has one of the roles specified in the Required roles related list.

• Conditions configured in the Access Control must evaluate to true.

• The user must be granted access through a business rule.

• Other matching Access Controls for the records evaluate to true.

• Scripts configured in the Access Control must evaluate to true.

What is a workflow context?

• It is generated from a workflow version, executes activities, and follows transitions

• The table for which a workflow is defined plus any conditions such as "Active is true"

• It is a checked out workflow which is being edited

• The business reason or process for which a workflow is designed

Which one of the following is a benefit of creating an Application Properties page for each application you develop?

• Application Properties allow a developer to override the application properties inherited from ServiceNow

• An Application Properties page is a good landing page for an application

• Application Properties allow a developer or admin to make changes to an application's behavior without modifying application artifacts

• Application users know to go to the Application Properties page to change the appearance of an application

Which one of the following is NOT an example of when an application might use a Scheduled Script Execution (Scheduled Job)?

• The application needs to run a client-side script at the same time every day

• The application needs to send weekly email reminders to requestors for all records on a table

• The application needs to run a clean up script on the last day of every month

• The application needs to query the database every day to look for unassigned records

Which one of the following objects CANNOT be used in a Script Action script?

• current

• previous

• GlideRecord

• event

How does ServiceNow match inbound email to existing records?

• sys_id

• Subject line

• Record link

• Watermark

When debugging Email Notifications, what must you check on a user record? (Choose three.)

• Active must be true.

• The Email field must have a value.

• The user must not be locked out.

• The value in the Notification field must be set to enabled.

• The First name and Last name fields must have values.

What are web services?

• Methods used to discover a wide variety of systems and applications

• Methods used to allow applications to connect to other software applications over a network

• Methods used to create and maintain UI Pages

• They provide a customer-facing view of available service and product offerings provided by departments within the organization

You are developing the MyApp application that has a table, Table A. When the MyApp application is installed on an instance, you want Table A's records to be installed as part of the application.

Table A's records will be installed when:

• Table A is not included in the System Clone > Exclude Tables list

• Table A has an automatic number counter for new records

• Table A's records are added to the application record using the Create Application Files context menu item

• Table A is active and extends the Task table

How can an application link to a repository behind a firewall?

• Link an application to source control with multi-factor authentication.

• This option is not supported.

• Link an application to source control through a MID Server.

• Link an application to source control through an access token.

What import utility do you use when the field names on the import set match the name of the fields on the Target table?

• Automatic Mapping

• Mapping Assist

• Mapping Dashboard

• Schema Mapping

What are the main components of the Form Design interface? (Choose three.)

• Page Header

• Form Layout 

• Field Picker

• Field Layout

• Field Navigator 

Which module would you use to create a new automation of business logic such as approvals, tasks, and notifications?

• Process Automation > Process Flow

• Process Automation > Workflow Editor

• Process Automation > Active Flows

• Process Automation > Flow Designer

• Process Automation > Flow Administration

You are looking at a list of Active Incidents. You want to exclude Incidents with the state of Resolved. How might you do that?

• Click Funnel icon, click AND, Select Resolved, is Not, State, click Run

• On Search, select State, type not Resolved, press enter

• On State column title, right-click, select Filter Out > Resolved

• On the list of records, locate and right-click on the Resolved value, select Filter Out

• On the list of records, locate and right-click on the Resolved value, select Exclude

Which allows the creation of a task-based record from Service Catalog?

• Record Producers

• Flow Designer 

• UI Builder

• Assignment Rule

Which of the following is NOT a caller access field option?

• None

• Caller Permission

• Caller Tracking

• Caller Restriction

Which role(s) are required to impersonate a user?

Choose 2 answers

• impersonator

• security_admin

• admin

• sys_user

• sys_admin

What tool is used to import data from various data sources, and map that data into ServiceNow tables?

• Update Set

• Data Pack

• Transform Set

• Import Set