ServiceNow CIS-DF

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Which action most directly improves the Compliance KPI for a server class?

Notes


The Compliance KPI is based on configuration audit results — comparing actual CI field values against expected values defined in audit templates. Defining and running these audits is the direct action that generates compliance scores. Increasing MID Server threads affects Discovery performance, relationship types affect topology, and ACL scopes affect access — none improve Compliance KPI.