ITSM Practice Tests part 3

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In the Quebec release of Change management, what new architectural features were added?

Catalog builder and Change Designer
Change PIR Assessments, Change Designer and Change Approval Policies
Change Flows, Change Designer and Change Approval Matrix
Change Models, Change Flows and State Transition Models ✓

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Notes

In the Quebec release of ServiceNow, the new architectural features added to Change Management are Change Models, Change Flows, and State Transition Models.