Inside a change flow, you can automate a task with a sequence of related steps, like looking up a record, creating a record, or applying a policy. What is this component of the flow called?
Actions can be added to any flow, enabling process analysts to automate Now Platform features without having to write code.
https://www.servicenow.com/docs/bundle/washingtondc-build-workflows/page/administer/flow-designer/concept/flow-actions.html