ITSM Practice Tests part 3

What is the trigger for the Change - Normal - Assess Flow?

A Change request using the Normal Change model is Low Risk, and is moved to the Assess state
A Change request using the Normal Change model is Assigned to a group
A Change request using the Normal Change model is created
A Change request using the Normal Change model is moved to the Assess state ✓

Check your answer

Change - Normal - Assess is triggered when a change request using the Normal Change model is moved to the Assess state (ITSM Implementation ebook)