ITSM Practice Tests part 3

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Risk is configured by default, to calculate Risk = High for a change that is scheduled with only 3 days lead time. Your customer’s change policy requires that changes be requested with 5 days lead time.
How would you satisfy this requirement?

Update the Calculate Risk UI Action
Update the Risk Condition for Insufficient lead time ✓
Update the Risk Matrix for insufficient lead time
Update the Risk Assessment Matrix for Insufficient lead time
Update the Risk Property for Insufficient lead time

Check your answer

Notes

We can change the filter conditions inside the risk condition- Planned start date - relative - on o before- 5 days- from now