ITSM Practice Tests part 3

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The Problem Manager wants the Problem Coordinators to be able to Re-analyze a Completed Problem.
Which module could they use to make this change?

System UI > UI Action Groups
System UI > UI Actions
System UI > Form Actions
Problem > Administration » Problem Properties ✓
State Management > State Models

Check your answer

Notes

Problem Management properties are used to control features such as creating problem task on a closed problem and reanalyzing a closed or a canceled problem.

These properties are available at Problem > Administration > Problem Properties.

https://www.servicenow.com/docs/bundle/yokohama-it-service-management/page/product/problem-management/reference/problem-mgmt-properties.html