2025 ServiceNow ITSM Practice Tests Part 2

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A manager wants to run a report on the Computer catalog items, to see how many requests are being made for the add on extra memory, as compared with those requiring only the base memory. How would you meet this requirement?

Build report on Catalog Item table, Group by Variables for Computer > Extra memory
Build report on Requested Item table, Group by Variables for Computer > Extra memory ✓
Build report on Request table, Group by Variables for Computer > Extra memory
Build report on Task table, Group by Variables for Computer > Extra memory
Build report on SC Task table, Group by Variables for Computer > Extra memory

Check your answer

Notes

Details are usually on RITM level not on Request and not necessarily on Task