ITSM Practice Tests Part 2

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Where are the technical approvals defined, that are executed in the Change - Normal - Assess flow?

Notes


Use the Change Approval Policy workflow activity to control the approval process for a change request by creating user and group approvals according to a change approval policy record. Multiple activities can be used in a workflow, where each activity can reference the same or different Change Approval Policies.

https://www.servicenow.com/docs/bundle/yokohama-it-service-management/page/product/change-management/concept/change-approval-policiy-wf-activity.html