2025 ServiceNow ITSM Practice Tests Part 2

By default, a business rule, causes the Assignment group to be automatically set. How is the group identified?

Support group on CI record, or if empty, the Support group on the Service offering ✓
Support group on CI record, or if empty, the Support group on the Service
Change group on CI record, or if empty, the Change group on the Service offering
Support group on CI record, or the default assignment group for the user

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