ITSM Practice Tests Part 2

You have created a new Change model and added a new Approval Policy for that model. But the newly defined approval is not triggering. What could cause this issue?

• The system property "glide.ui.approval.policies" has not been updated to include the new Approval Policy.
• The business rule "Apply approval policy" on the change_request table has not been updated to include the new Approval Policy.
• The "Apply Change Approval Policy" action in the flow created for the new change model does not reference the new Approval Policy. ✓
• The workflow that triggers the Approval Policy for the new model has not been created using the workflow editor.