Users with which role can Communicate a workaround or fix? (Choose two.)
Document and communicate workaround to let others know that you are aware of the issue. The workaround is a temporary way to restore service failures and lessen the impact of a Problem for which an actual resolution is not yet available.
Before you begin
Role required: admin, problem_admin, problem_manager or problem_coordinator
https://www.servicenow.com/docs/bundle/yokohama-it-service-management/page/product/problem-management/task/communicate-workaround.html