ServiceNow CSA Practice Questions Part 4

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What type of user (persona) has clearly defined paths and workflows in the platform and have one or more roles (ie itil and approver_user)?

Request Fulfiller
Process User ✓
Workflow User
ITSM User
Approving Manager
Service Desk User

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Notes

Fulfiller/Process Users have random paths and workflows in the platform and have one or more roles, including itil and approver_user roles. They can access all functionality based on assigned roles.