ServiceNow CSA Practice Question Part 3

1/64

Which features allow you to update multiple records at one time? (Choose two.)

Notes


You can edit multiple records at the same time using the list editor. If you want to update a single field on multiple records to have the same value, the list editor is the quickest method.

https://www.servicenow.com/docs/bundle/xanadu-platform-user-interface/page/use/using-lists/task/t_EditMultRecUsingListEditor.html

 

You can edit multiple records at the same time using an editing form. If you want to edit multiple fields or fields that don’t appear in the list view, use an editing form.

https://www.servicenow.com/docs/bundle/utah-platform-user-interface/page/use/using-lists/task/t_EditMultiRecUsingEditingForm.html