ServiceNow CSA Practice Question Part 3

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Which role(s) are required to impersonate a user? (Choose two.)

Check your answer

Notes

You can select a user or enter a different user name to perform an impersonation.

Role required: impersonator
Note: admins are able to impersonate since well.... they are admins. Also, there is no such things as sys_admin

https://www.servicenow.com/docs/bundle/xanadu-platform-administration/page/administer/users-and-groups/task/t_ImpersonateAUserInUI16.html