ServiceNow CMDB & CSDM Quiz Part 2

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Which of the following are considered operational CIs and can be selected in the Configuration Item field on Incident or Change records? (Choose 2)

Business Application
Business Service Offerings
✓
Information Object
Application Service
✓
Business Services
✓

Check your answer

Notes

From lab:

"The Service Delivery tables are “operational” thus ARE available to select for ITSM processes such as Incident, Problem, and Change."
"Business services and business service offerings are key components in the Service Consumption domain of CSDM... The service consumption tables are “operational” thus, ARE selectable for ITSM processes such as Incident, Problem, and Change."