ITSM Practice Tests Part 2

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Released in Quebec, what tool enables you to delegate the creation and maintenance of common and simple use case Catalog Items to business users?

Notes


You can create or edit a catalog item (catalog item or record producer) using a visual and guided experience along with specified restrictions. The Catalog Builder experience enables you to delegate the creation and maintenance of the catalog.

You can also create a template that can be used to create catalog items. While creating the template, you can specify values or restrictions for items created using the template, for example, restrictions to catalogs, categories, variable types, and portal settings.

https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/product/service-catalog-management/concept/catalog-builder.html