ServiceNow CSA Practice Question Part 3

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A new service catalog item is being developed, but should only be visible to managers inside the HR Department. What method would you use to fulfill this requirement?

Notes


Add a user criteria record to decide which users, roles, and groups can access a quick link.

https://www.servicenow.com/docs/bundle/utah-employee-service-management/page/product/employee-center/reference/ec-user-criteria-form.html