ServiceNow CSA Practice Questions

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What are two ways to generate an Event? (Choose two.)

Log entry
Business Rule ✓
Knowledge article publication
Workflow ✓

Check your answer

Notes

Events are an indication in ServiceNow that something notable has occurred. Events can be generated by server-side scripts, workflows, ServiceNow processes, or by user actions such as:

Impersonating a user
Logging in
Viewing a record
Modifying a record

Note: A Business Rule is a server-side script

https://developer.servicenow.com/dev.do#!/learn/learning-plans/xanadu/new_to_servicenow/app_store_learnv2_automatingapps_xanadu_what_are_events